By booking an appointment with K8 Beauty, you agree to the following terms and conditions. These are in place to ensure a professional and respectful experience for all clients and staff.
1. Booking & Deposits
-
A non-refundable deposit is required to secure your appointment.
-
The deposit is deducted from the total cost of the treatment on the day.
-
You may reschedule your appointment up to 48 hours before the scheduled time without losing your deposit.
-
If you cancel or attempt to reschedule less than 48 hours before, your deposit will be forfeited.
2. Timekeeping
-
Please arrive on time for your appointment – not earlier and not later.
-
Arriving too early may interrupt another client’s session; arriving late may result in a shortened treatment or loss of appointment.
-
If you are late, your appointment may be cancelled and the deposit will not be refunded.
3. Appointment Confirmation
-
After booking, you will receive a confirmation email with all appointment details.
-
It is your responsibility to check this email and ensure the date, time, and treatment are correct.
-
If any discrepancies are noticed, you must contact us immediately. K8 Beauty is not responsible for errors that are not reported in time.
-
An additional SMS reminder may be sent; however, the email confirmation is considered final and binding.
4. Medical Conditions & Treatment History
-
If you have any medical conditions, allergies, or health concerns that could affect your treatment, it is your responsibility to inform us in advance.
-
You must notify us if you have previously undergone the treatment you are booking in for.
-
Failure to disclose relevant information may result in an unsatisfactory outcome or a cancelled appointment without refund.
5. Treatment Suitability
-
If there are any factors that may affect the safety or outcome of your treatment, it is your duty to inform your technician beforehand.
-
K8 Beauty reserves the right to decline or adjust treatments based on the information provided or observed on the day.
By proceeding with your booking, you confirm that you have read, understood, and agreed to the above terms and conditions. Thank you for your cooperation and understanding.