If you need to cancel, please inform us at least 48 hours in advance to avoid forfeiting your deposit. For cancellations by us due to unforeseen circumstances, we will reschedule or refund your deposit.

For treatments, ensure you arrive in good health and follow any specific instructions provided during booking. For training, bring a positive attitude and a willingness to learn – we provide everything else you need.

Most of our courses are suitable for beginners, but certain advanced courses may require prior experience. Please check the course details or contact us for guidance.

Yes, we provide unlimited online support to help you refine your skills and address any questions you may have after completing your training.

For the safety and comfort of all clients and participants, we kindly ask that you do not bring guests, children, or pets to the salon or training sessions.

Each course includes hands-on training, learning materials, access to professional tools during the course, post-course support, and an accredited certificate. Some courses also include a starter kit.

Yes, all of our training courses are accredited, and participants receive a professional certificate upon successful completion.

We accept payments in cash or by card. All balances must be settled on the day of your appointment or training before the service begins.

Please inform us of any health conditions, including recent illnesses, antibiotic use, cold sores, steroidal medication, or skin injuries in the treatment area. Failure to disclose such conditions may result in the cancellation of your appointment.

Yes, for some treatments, such as permanent makeup, an allergy test is required at least 48 hours prior to your appointment. This ensures the safety and comfort of the procedure.

If you are more than 15 minutes late, we may need to shorten your service, reschedule your appointment (subject to availability), or forfeit your deposit.

Yes, you can reschedule your appointment or training session by notifying us at least 48 hours in advance. If you fail to notify us within this timeframe, the deposit will be forfeited.

Yes, all bookings require a non-refundable deposit to secure your appointment or training course. This deposit will be deducted from your final payment.

You can book an appointment on VERSUM booking page or enrol in a training course directly through our website or by contacting us via phone or email. A deposit is required to secure your booking.

We offer a wide range of beauty services, including permanent makeup (PMU), lash and brow treatments, advanced skincare, and professional training courses for aspiring and experienced beauty professionals.